Privacy Policy

NexGain ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and platform. By using NexGain, you agree to the collection and use of information in accordance with this policy. We take your privacy seriously and handle your personal data with the utmost care and transparency.

We collect the following types of information: Account Information: • Username and email address • Password (stored in encrypted form) • Account creation date • Referral code (if applicable) Financial Information: • Wallet addresses you provide for withdrawals • Transaction history and amounts • Investment plan details Device Information: • Device type and operating system • App version • Firebase Cloud Messaging (FCM) token for notifications Usage Information: • App activity and interaction logs • Error reports and crash data

We use the collected information to: • Create and manage your account • Process deposits, withdrawals, and investment transactions • Send push notifications about your account activity • Provide customer support • Detect and prevent fraud and abuse • Improve our platform and user experience • Comply with legal obligations • Communicate important updates about our service We do not use your information for advertising purposes or sell it to third-party advertisers.

Your data is stored securely using Google Firebase, a trusted cloud infrastructure provider. We implement the following security measures: • All data is transmitted over encrypted HTTPS connections • Passwords are hashed using industry-standard encryption • Firebase Security Rules restrict data access to authorized users only • Sensitive operations require authentication verification • We use Firebase App Check to prevent unauthorized API access While we implement strong security measures, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances: • Service Providers: With trusted third-party providers (Firebase/Google) who assist in operating our platform, subject to strict confidentiality agreements • Payment Processing: Wallet addresses are used solely for processing withdrawals through NowPayments • Legal Requirements: When required by law, court order, or governmental authority • Safety: To protect the rights, property, or safety of NexGain, our users, or the public • Business Transfer: In the event of a merger or acquisition, your data may be transferred with appropriate notice

NexGain uses Firebase Cloud Messaging (FCM) to send push notifications. These notifications include: • Transaction confirmations (deposits, withdrawals) • Daily claim reminders • Important account updates • Support message replies You can manage notification permissions through your device settings at any time. Disabling notifications will not affect your ability to use the platform.

Our mobile application does not use browser cookies. However, we may use analytics tools to understand app usage patterns and improve our service. Firebase Analytics may collect anonymized usage data to help us understand how users interact with the app. This data is aggregated and does not identify individual users. You can opt out of analytics collection through your device settings.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically: • Account data: Retained while your account is active • Transaction records: Retained for a minimum of 5 years for compliance purposes • Support messages: Retained for 2 years • Error logs: Automatically deleted after 30 days Upon account deletion, personal data is anonymized or deleted within 30 days, except where retention is required by law.

You have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data (subject to legal retention requirements) • Portability: Request your data in a portable format • Objection: Object to certain types of data processing To exercise any of these rights, please contact us through the in-app support system.

NexGain integrates with the following third-party services: • Google Firebase: Authentication, database, storage, and messaging • NowPayments: Cryptocurrency payment processing These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using NexGain, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place for any international data transfers in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by: • Sending a push notification through the app • Displaying a notice within the application • Updating the 'Last Updated' date at the top of this policy Continued use of NexGain after changes to this policy constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through: • In-app Support Chat: Available in the Profile section We are committed to resolving any privacy concerns you may have and will respond to your inquiries within a reasonable timeframe.